Customer Service

Customer service is the provision of service to customers before, during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a Product or Service has met the customer expectation. 

This may also include Training and Support in the use or product or service.

‘’A customer service experience can change the entire perception a customer has about your business’’

The internet is filled with millions of con artists ready and willing to steal people’s money. Many have lost their hard earned money with several ‘’Get Rich Schemes. 

To experience real success online, your Business should be different from the Rest.

The perception of your business should convey a sense of Trust of a legitimate organization.

Scammers do not want to build a long term relationship with their customers. They want to make quick cash and disappear.

Serious and legitimate online businesses are craving to establish a long term relationship with their customers. If you are Legit, you want to stay in touch with potential customers...

How do you establish a long term relationship with your customers? 

 

Ø You must always check and answer email inquiries in 48 hours or less.

Ø You must always be available to assist your team members. When someone joins your team, you must guide them. By providing training and support, you are building a long term relationship.

Ø If you are unable to assist, you can find someone in your team who can provide assistance .Many companies have this arrangement.

Ø You must communicate with your customers via email, phone, or on Skype…

·       By providing excellent customers service, you are building a strong business relationship.

·       You are building your business on the strength of the Internet.

·       You will experience success beyond your imagination!

Dickinson Eddy for NetView Marketing Group